Shipping Policy

Processing Time

Orders are processed and quality-checked within 1–2 business days of purchase. You will receive a confirmation email once your order has shipped, including tracking information.

Shipping Methods & Rates

We offer complimentary standard shipping on all orders, with expedited options available at checkout. Exact rates and estimated delivery windows are calculated based on your shipping address and selected method during checkout.

Worldwide Shipping

BITLUX ships to most countries worldwide. International orders may be subject to customs duties, taxes, and fees imposed by the destination country, which are the responsibility of the customer unless otherwise stated.

Insurance & Tracking

Every order is shipped fully insured and with tracking. A signature may be required on delivery for high-value shipments.

Delivery Estimates

Standard delivery typically takes 3–7 business days domestically and 7–14 business days internationally, though timelines may vary by destination and customs processing.

Order Tracking

You can track your order at any time from your account dashboard or via the tracking link in your shipping confirmation email.

Questions

For shipping questions, contact us at contact@bitlux.shop.